On June 14, 1999, I had the unique experience of sending
off two of my babies on the same day. In the morning, I put my 12 year old daughter
on an airplane to travel alone from Ohio to Portland, Oregon where she would meet her
grandfather for a month long trip down the West Coast in a motor home. In the afternoon,
I shipped my newest quilt, "First December in Ohio", to Omaha, Nebraska for the National
Quilting Association's 30th Annual Quilt Show.
Later that day, as I was joking with my oldest daughter
about how much I was going to miss my babies, she asked me which one I was more
worried about. I immediately exclaimed, "My quilt! I know Bethany can speak up for
herself, but my quilt is at the mercy of whoever is handling it!" Little did I
know how prophetic that statement would be.
In anticipation of sending my quilt to the show, I meticulously
removed every piece of dust and lint I could find. I carefully folded it and lovingly
wrapped it in a plastic bag and placed it in a box, which was the perfect size.
Step-by-step I followed the shipping instructions and then I went over each one
a second time with my husband. Lastly, I placed the envelope with my entry form,
the return shipping instructions and the payment for return shipment on top of my
quilt. I handed my precious quilt over to the employee of a well-known shipping
company, who taped it closed for me, and I blissfully left, believing my quilt
was now securely on its way to the quilt show in Omaha.
The most I can do is guess at what happened next. Apparently
on the way to Omaha, the envelope containing the entry form, all my shipping instructions
and the check for return shipment somehow became separated from the box containing my quilt.
Had the tape or the box broken and the instructions fallen out? Had someone opened the
box for some reason and taken the instructions out? Somehow, that envelope was returned
to me twenty-four days after I shipped the package. The quilt continued on to the show
by itself.
LESSON NO. 1: When shipping a quilt, always securely
tape your shipping instructions to the plastic bag containing your quilt. Use a
strong, new box and tape every edge.
I never imagined the instructions and payment for shipment
would become separated from my quilt! But, in the case that a box is opened or broken,
if the instructions are attached securely to the quilt, hopefully they will stay with
the quilt. Also, tape every possible opening and edge that could get caught in machinery
and cause the box to be torn open. Don't let anyone else do it for you. Do it yourself
and do it thoroughly.
The quilt did well at the NQA show and received second
place in the Wall Quilt, Mixed Techniques, Machine Quilted category. After the show,
on June 28, [1999] the quilt was shipped back to me. More than a week went by and
I had not received my quilt. I called the shipping company and a tracer was put
on the tracking number but they could not locate the box.
LESSON NO. 2: Don't assume that because a shipping
company uses tracking numbers that your package can't get lost.
I was told that it was possible that the label or the
box had gotten damaged and that now the only way to retrieve my quilt was for the
shipping company to open the box and identify the quilt. The problem was finding
the box.
What a nightmare! Two shipping problems with the same
box during two separate trips? Unbelievable! By now, I was really upset and worried.
I got almost no sleep, tossing and turning, trying to figure out what had happened,
how to get my quilt back and hoping it would be in one piece.
On July 13, one of my babies came home! My daughter,
not the quilt. The wall in her room where the fireplace quilt used to hang was
still bare.
LESSON NO. 3: People are much more important than things.
I count my blessings that I only lost a "material possession."
I want to emphasize that human life is infinitely more
valuable that any quilt, but I was struck by the fact that nearly everyone I spoke
to about my lost quilt related it to the loss of a child. It was a very traumatic
experience. I never anticipated being affected so deeply emotionally by losing a
quilt.
By July 19, when the shipping company still could not
find my quilt, I began feeling desperate, like my child was kidnapped and no one
cared. I decided to notify anyone who could possibly help. I started searching the
Internet for ideas. I phoned the shipping company and the people who sent the quilt
from Omaha on a daily basis. I e-mailed TV stations and consumer advocates. I
e-mailed other websites that had other lost or stolen quilts posted. I knew this
must have happened to other people.
LESSON NO. 4: Tell everyone! Be descriptive and concise.
Be persistent.
The more people you get involved, the better chance you
have to succeed. The more precise you can be, the better they can help you. Know
your quilt. Know the dimensions, colors and distinctive markings that set it apart.
Another week went by and the quilt was still missing.
I finally decided to create a Website to display lost or stolen quilts and also
to offer useful information that would hopefully prevent other quilts from becoming
"lost." It was something constructive I could do while I waited for my quilt to turn
up. I wanted a name for the Website that was easy to remember so I registered the
domain name www.lostquilt.com. Fortunately, I did have pictures of my quilt that
I was able to place on the Website. It is amazing how many people do not ever
photograph or document their quilt. Without it, it becomes nearly impossible to
recover a lost quilt.
LESSON NO. 5: Document your quilt thoroughly as soon
as you are done with it.
This includes keeping receipts for the supplies you
purchased to make it, labeling it with your name and address, and taking good
photographs of the quilt.
On the
www.lostquilt.com website, I also decided to
include information about what I have learned through this ordeal. At this point,
it did not seem hopeful that the quilt would be recovered. I had not given up,
but I had to face all the possibilities so I wouldn't continue on the roller
coaster of emotions that ruled the entire month of July. But the need to tell
others to get their quilt appraised grew. Without an appraisal, the most I could
hope to recover would be the cost of materials. This realization came as quite a
blow.
LESSON NO. 6: Get an appraisal by a certified appraiser.
Don't wait. Get it soon!
Your estimate of your quilt's value means nothing. Sentimental
value means nothing. You need a written appraisal by someone that a shipping or insurance
company will accept as an authority.
Be realistic about what you could lose. View yourself
as a serious artist. I tend to under-value my work, so it was eye-opening to me
when I read a survey in the Spring 1999 issue of American Quilter magazine that
showed that between 1992 and 1996 the median selling price of an art quilt was
$125 per square foot.
When my quilt was juried into an international show,
I finally decided to make a second duplicate quilt. Five days into the quilt
re-making process I got THE CALL I had been waiting for - the shipping company
finally located my quilt! When it was delivered, I discovered that my cardboard
box had been completely crushed, even though I had used one with double sides.
Thankfully, the quilt survived without any damage whatsoever! There was no explanation
on how or why this package had been lost for fifty-three days. The shipping label
and the tracking number were completely intact.
LESSON NO.7: Don't give up.
The more I talked to others about what was happening,
the more I was encouraged to not give up. On my own, I would have been very depressed.
With the help of others, I was able to put together a Website that will hopefully
help the quilt community.
What have I gained? Through this ordeal, I have gained
some wisdom, which is a good thing, and some weight, which is not. I have also
gained an intense desire to warn, educate and help other quilters. Hopefully,
my near-loss can be used to motivate others so they won't have to go through this.
What can you gain? Please, learn from my experience.
Don't take your quilt for granted, but find out how valuable it is and take the
necessary steps to protect it. Become aware of what is going on in the quilt world
so we can help each other. Lastly, be on the look out for lost and stolen quilts
so some may be returned to their rightful owners.
Copyright © 1999 - 2003, Maria Elkins, All Rights Reserved.
Reprinted with permission from LostQuilt.com
www.lostquilt.com
www.thequiltercommunity.com
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